Justin Stalls Handyman Service
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Our Privacy Policy

Justin Stalls Ltd trading as Justin Stalls (“we”) are committed to respecting your privacy. The
purpose of this policy is to tell you why we collect personal data from you and how it is
processed. If you visit our website you accept the terms laid out in this policy on how we use your
data.
​
Under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) the
Data Controller is Justin Stalls Ltd trading as Justin Stalls registered office 61 Station Road,
Sudbury, Suffolk, CO10 2SP and correspondence address Grove Farm House, Dallinghoo,
Woodbridge, Suffolk, IP13 0LR

Information we collect

We may collect information from you with regard to:
  • Customer enquiries
  • Customer contracts
  • Sub-contractor applications
  • Sub-contractor references
  • Sub-contractor agreements
This is done through the contact form on our website, via hard copy documents, by email and
telephone. We may also collect information from you when you visit our website. This includes:
your IP (Internet Protocol) address, browser type, browser version, plug-ins, operating system,
geographical location, and time zone. We may also collect information on how you interact with
our site. For example: the pages you visit, where you have come from, the length of time you
stayed on each page and page load times.

Cookies

Our website use cookies to improve your experience while visiting the site. We use a cookie
control system that allows you, on your first visit to the website, to allow or disallow the use of
cookies on your computer / device. You can also delete cookies in your browser.
Cookies are small files saved to your computer that track, save and store information about your
interactions and usage of the website. This allows our website, through its server to provide you
with a tailored experience.

We use tracking software to monitor visitors to better understand how they use our website. This
software is provided by Google Analytics which uses cookies to track visitor usage. The software
will save a cookie to your computer’s hard drive to track and monitor your engagement and
usage of the website. You can read Google’s privacy policy here for further information
(http://www.google.com/privacy.html).

Other cookies may be stored to your computer’s hard drive by external vendors when this
website uses referral programs, sponsored links or adverts. Such cookies are used for
conversion and referral tracking and typically expire after 30 days, though some may take longer.

Why we collect your data and how we use it

We use data collected from you to carry out our obligations under any contract entered into
between you and us. We may also use data that we have collected from you (and with your

consent) to provide you with information about our services that you have enquired about, or that
are similar to what you have enquired about. Data is also collected to deliver relevant advertising
to you, and to assess how effective that and other advertising has been.
The legal basis for our processing therefore falls under Article 6 of the GDPR, namely:
  • Consent
  • Contract

Who we give your data to

Your data is provided to third party suppliers and subcontractors of Justin Stalls Ltd trading as
Just Verandas in order to deliver the products and services requested by you. If you have applied
to work as a subcontractor for us we will also pass your details to referees nominated by you to
obtain relevant references.

How we store your data

We are careful to ensure your personal data is kept secure. Data is stored on secure servers that
we use. We maintain appropriate anti-virus and firewall software to reduce the risk of
unauthorised access. Where data is stored in hard copy format we ensure this information is kept
locked away safely.

Your rights

Under GDPR you have a right to request access to the data we hold on you. You also have the
right to: be informed; update/rectify; erase; object; transfer; withdraw consent; or, stop us from
processing your personal data. To exercise your rights in any of these respects, please contact
us using the contact details at the bottom of this policy.
You can find out more about your rights from the Information Commission’s Office (ICO). They
are the Supervising Authority for Data Protection in the UK. You can find out more information
here: https://ico.org.uk

You can complain to us about the use of your data via the contact details below. You can also
complain to the ICO via their website above.

Accessing your data

You have the right to access the data we hold about you. To do this please contact us via the
contact details at the end of this policy.

How long do we keep your data for?

We keep your data only for as long as is required to fulfil the purpose for which it was collected.
This includes for the purposes of satisfying legal and accounting requirements. If we provide any
paid services to you then we are required under UK tax law to keep information for a minimum of
6 years. Any information we collect from you with regards to marketing purposes will be kept until
you notify us that you no longer wish to receive this information.

Changes to this policy

Any changes we make to this policy will be posted on this page. Please check back for updates.

Contact details

Justin Stalls Ltd Grove Farm House, Dallinghoo, Woodbridge, Suffolk, IP13 0LR

This policy was last updated in April 2023
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